Shipping/Delivery Policy
All orders are processed within 2-3 business days. You will receive an order confirmation email when you place your order. Books are delivered in 4-10 weekdays (M-F) from the date of purchase, and we use reputable carriers such as UPS, FedEx, and USPS. You can choose shipping options at checkout, depending on your location and preference. Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination and service level. You will receive a confirmation email once your order has been shipped.
Return & Exchange Policy
We want you to be 100% satisfied with your purchase. We will honor requests for refunds based on the following:
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non-delivery of the product: due to some mailing issue, e-mail provider or mail server, download not delivered.
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product not-as-described or defective: must be reported within 24 hours from the time of receipt, providing clear evidence that the purchased product has defects or is not as it is described on the website.
We will provide you with instructions on how to send back your items. Once we receive your return, we will process your refund or exchange within 3 business days.